Service Providers on Vanitee are able to manage their own bookings through the Vanitee system. So in the occasion that they make adjustments to your appointments, you may choose to not have the service rendered and get refunded instead.
In the event you are not satisfied with the reschedule or cancellation by the service provider, please proceed to cancel the appointment. You will be refunded with no penalty.
If the service provider's cancellation policy do not allow you to cancel the appointment and the service provider refuse to cancel your appointment, please report the service provider to us and we will take the appropriate action.